Terms & Conditions
The terms for using our website and ordering with us.
Last updated: October 2026These Terms & Conditions apply to the use of the Sayali's Bloom Box website and to orders placed with Sayali's Bloom Box Co.
By using our website or placing an order, you agree to these terms together with any order-specific quotation or confirmation provided to you.
About Sayali's Bloom Box
Sayali's Bloom Box Co. is a gifting business based in Rajarampuri, Kolhapur, Maharashtra, offering curated, personalised, festive, wedding, celebration and corporate gifting.
- Business name: Sayali's Bloom Box Co.
- Address: FL 2, Yashwant Sankul, Rajarampuri 7th Lane, Kolhapur, Maharashtra 416008
- Phone / WhatsApp: +91 78877 70104
- Email: contact@sayalisbloombox.com
- Business hours: Monday to Saturday, 9:00 AM to 6:00 PM IST
Products & Product Information
We make reasonable efforts to display and describe our products accurately. Because many hampers are curated using artisanal, seasonal or supplier-dependent products, appearance, packaging and availability can occasionally vary. Colours may also appear slightly different depending on the customer's screen or photography conditions.
Food, Allergens & Product Safety
Many of our hampers include food items such as chocolates, sweets, baked goods, dry fruits, nuts, tea and coffee. These products may contain or come into contact with common allergens, including nuts, milk, gluten, soy and others.
Customers are responsible for informing us of any allergy or dietary requirement of the recipient before ordering, and for checking the ingredient and best-before information provided on each product. Please consume food items before the date shown on their packaging and store them as directed.
To the extent permitted by law, we are not responsible for reactions arising from allergies or dietary requirements that were not disclosed to us before the order was confirmed.
Pricing
Prices are communicated through the website, catalogue, quotation, WhatsApp or other order confirmation as applicable. The final cost may depend on product selection, quantity, packaging, personalisation, branding and delivery destination. The amount payable will be confirmed before the order is finalised.
Orders & Confirmation
Submitting an enquiry does not by itself constitute acceptance of an order. An order is considered confirmed once the required details and pricing have been agreed and the 50% advance payment has been received.
For customised or bulk requirements, a quotation or written confirmation may contain additional terms specific to that project.
Payment
To confirm an order, a 50% advance payment is required. The remaining 50% must be paid before the order is dispatched, and we dispatch an order only after full payment has been received.
Payment details and available payment methods will be shared at the time of order confirmation. Customers are responsible for providing accurate billing and order information.
Personalised & Bespoke Orders
Customers are responsible for checking names, spellings, dates, logos, messages, addresses and other customisation details before approving the order. Once personalised production has started, changes or cancellations may not be possible.
Product Availability & Substitutions
Some products are seasonal or subject to supplier availability. If a selected item becomes unavailable before fulfilment, we may recommend a suitable alternative. For material changes to the agreed hamper, we will make reasonable efforts to discuss the substitution with you.
Shipping & Delivery
Delivery availability, charges and estimated timelines depend on the order and destination. Please review our Shipping & Delivery policy for additional details.
Returns, Refunds & Cancellations
Eligibility for replacement, return, refund or cancellation depends on the circumstances and order status. Please review our Returns & Refunds policy and Cancellation Policy.
Damaged, Missing or Incorrect Orders
If an order arrives damaged, incomplete or materially different from the confirmed order, contact us within 24 hours of delivery with photographs and the relevant order details.
Gift Messages
Customers are responsible for ensuring that the content submitted for gift cards or personalised messages is correct and appropriate. We reserve the right to refuse content that is unlawful, abusive or otherwise unsuitable.
Website Use
You may use this website for lawful personal or business purposes related to Sayali's Bloom Box. You must not misuse the website, interfere with its operation or attempt unauthorised access to website systems or information.
Intellectual Property
Unless otherwise stated, website content including branding, copy, graphics, photographs and design elements belongs to Sayali's Bloom Box Co. or is used with appropriate permission. Content may not be reproduced commercially without prior permission.
Limitation of Liability
To the extent permitted by applicable law, Sayali's Bloom Box is not responsible for indirect or consequential losses arising from circumstances beyond our reasonable control. Nothing in these terms is intended to exclude rights or remedies that cannot legally be excluded.
Changes to These Terms
We may update these Terms & Conditions when our services, website or business practices change. The latest version will be published on this page with its updated date.
Governing Law
These terms are governed by the laws of India. Subject to any mandatory consumer rights that apply, any dispute will be subject to the jurisdiction of the courts at Kolhapur, Maharashtra.
Contact
Questions about these terms can be sent to:
- +91 78877 70104
- Phone
- +91 78877 70104
- Hours
- Monday to Saturday, 9:00 AM to 6:00 PM IST